In the previous article, we saw how customer experience is a broader issue than customer service.…
Even the best ideas and strategies can't succeed if nobody understands them. That's why good leaders…
Modern technologies offer continuous access to the Internet and e-mail, which makes the borders…
Although basic facial expressions are the same worldwide, people from different cultural backgrounds…
The beginning of the year is traditionally a period of resolutions and setting new goals. Many…
Disney, Starbucks and Amazon are businesses which are active in different industries but they have…
Outline your dreams and goals with passion. Talk about what motivates you – about the…
Making a startup successful is no easy matter. The failure rate is quite high: only four out of 10…
Good bosses and leaders trust their people and they create environments for their people to not only…
