High staff turnover is one of the traditional problems of call centers. However, according to the…
While Yahoo or Hewlett Packard are moving thousands of their employees from home offices back to …
What are the current trends in internal communications? Answers to this question were recently…
The end of the year is approaching, and so does the traditional question of which gifts to choose…
Fear is a reliable killer of corporate culture. It slows down the operation of companies by leading…
Is it your career goal to become the Chief Human Resources Officer (CHRO) of a whole company? Then…
Scheduling the work of agents is a key prerequisite for the successful operation of a call centre.…
Many people think that the main cause of employees' poor mental state, which may lead to the…
The way a company communicates with new employees through its HR in the first weeks and months is…
