CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (175)

Choosing an influencer to promote your brand

20.6.2019 

Defining your ideal B2C customer: What factors must be taken into consideration?

13.6.2019 

How to achieve a better experience for clients with your customer service

24.5.2019 

Six questions for a call centre agent candidate

16.5.2019 

Six ways to make a call centre agent's job easier

6.5.2019 

Four myths about digital marketing

2.4.2019 

Six traits that a customer service agent must have

1.4.2019 

Four questions that you must ask new clients

6.2.2019 

4 resolutions for contact centres for the year 2019

29.1.2019 

Fear – the no. 1 obstacle to success in business

14.1.2019 

Six personal qualities every customer service agent must have

11.1.2019 

The advantages of a heterogeneous business team

28.12.2018 

Six deadly sins of dealing with an angry client

14.11.2018 

How to be in a client's good graces again through customer service

31.10.2018 

6 tips for creating a company culture focused on innovation

26.10.2018 

Four statistics that show how important emotions are in clients' decision-making

26.9.2018 

Why you shouldn't underestimate the connection of customer service to sales

24.9.2018 

The pyramid of priorities and needs of B2B clients

30.7.2018 

Exaggerated personalization can drive customers away

24.7.2018 

Three ways of anticipating problems in customer service

20.7.2018 

Millennials and their expectations about customer service

28.6.2018 

3 steps towards customer service that exceeds clients' expectations

18.6.2018 

Four steps towards retaining your millennial customers

11.6.2018 

5 parameters that define your ideal B2B client

18.5.2018 

Tricks to remember people's names

15.5.2018 

Three trends in retail for 2018

11.5.2018 

How to become a better sales rep for your clients

7.5.2018 

How to react to positive and negative comments of clients

18.4.2018 

Simple tricks to improve your sales results immediately

20.3.2018 

Five characteristics of customer service that ensure a loyal clientele

2.2.2018