Do you want to be an effective leader? Then do not avoid unpleasant topics

Uncertainty, dissatisfaction with working conditions, internal conflicts, frustration: these are topics employees often discuss among themselves but not with their leader or management. If there is any conflict at the workplace, the worst mistake a manager can make is to ignore it and let employees resolve it themselves or allow the problem to escalate. Here are some reasons why an effective leader should talk to subordinates about unpleasant topics, along with tips on how to go about it.