Help subordinates reach their full potential – by listening to them

A well-functioning team usually contains diverse (often even contradictory) personalities, each with their own specific qualities, approaches and talents. It is then the manager's job to support team members' strengths and help develop them so they contribute to the overall success of the team. How can subordinates' individual potential really be used to the maximum? By making them feel competent and important. Here are some tips on how to listen to subordinates, give them confidence and support their strengths to the full.