How long before you can make your staff change?

Habits are useful because they are effective. We don't have the brain power to think about everything we do, so we need shortcuts. Cycling, opening doors, greeting: we can do all these things without burdening our minds with details and more demanding thinking. Without such habits, we are constantly trying to find the right response to every situation, no matter how many times we have experienced it. Without traditions, life becomes uncertain - unbearably uncertain.