How to negotiate effectively with anyone: five tips from a police negotiator

The art of negotiation comes in handy in a wide range of situations: dealing with superiors, subordinates, colleagues, business partners, candidates for jobs in your team, relatives and children. Plus of course, in critical and dangerous situations such as kidnapping, hostage-taking or other criminal and violent activity. All these forms of negotiation have many things in common and follow the same principles. This was the topic of a talk by Dominick J. Misino, an American negotiator with the New York Police Department.